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Privacy Policy

Effective Date: June 7, 2026

1. Introduction

Speak Up English ("we", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application Speak Up English ("the App").

The App is available in two modes:

  • Free version: includes non-personalized ads to support the service at no cost.
  • Premium version (subscription): ad-free, with full access to all features.

If you do not agree with the terms of this Policy, please do not use the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, such as:

  • Name
  • Email address

2.2 Usage Data

We collect data related to your interaction with the App, such as:

  • Features used
  • Content accessed
  • Session duration
  • Progress within lessons

2.3 Device Information

Includes:

  • IP address
  • Device type
  • Operating system
  • Unique device identifiers

2.4 Location Data

The current initial version (MVP) does not use location data.

In future versions, we may request access to the user's location to:

  • Determine the native language variant (e.g., Spanish from Spain, Colombia, Venezuela, Mexico, etc.)
  • Provide translations and explanations better adapted to your region

The App will request explicit permission before collecting any location data in future versions.

2.5 Voice Data

To teach pronunciation, the App may:

  • Receive voice recordings from the user
  • Process them using artificial intelligence
  • Analyze them to provide pronunciation feedback

Recordings are not stored permanently, unless necessary to improve learning features.

2.6 Advertising Data

Users of the free version of the App may see ads served by third-party advertising networks.

About these ads:

  • They are non-personalized: ads are served contextually and are not based on the user's behavioral profile or interests.
  • We do not collect or share the device advertising identifier (AD_ID) for this purpose.
  • Advertising networks may collect minimal technical data (such as device type or system language) strictly necessary for ad delivery and measurement.
  • Users with an active subscription will not see ads.

3. How We Use Your Information

We use the information collected to:

  • Operate, maintain, and improve the App
  • Personalize your learning experience
  • Provide personalized pronunciation feedback
  • Analyze usage and performance metrics
  • Communicate with you for notifications or updates (optional)
  • Display non-personalized ads to users of the free version of the App

4. Sharing Your Information

4.1 Third-Party Services

We may share strictly necessary data with services used to operate the App, such as:

  • OpenAI API — voice processing (Whisper) and text-to-speech synthesis
  • Google Gemini API — AI-powered content generation and chat responses
  • Microsoft Azure Speech Services — pronunciation assessment and speech synthesis
  • Firebase (Google) — authentication, database, storage, analytics, and push notifications
  • LevelPlay (IronSource) — non-personalized ad mediation platform (for users without an active subscription only)
  • Google Mobile Ads (AdMob) — non-personalized ad network (for users without an active subscription only)
  • Google Play Billing / Apple App Store — payment processing and subscriptions

These services may not use your information for purposes beyond the operation of the App.

4.2 Legal Compliance

We may disclose information when required by law or to comply with applicable legal processes.

5. Data Security

We implement reasonable protection measures, including:

  • Encryption
  • Secure transmission
  • Internal access controls

However, no technology can guarantee absolute security.

6. User Rights

You have the right to:

  • Access your information
  • Request corrections
  • Request deletion of your data
  • Withdraw your consent

You may do so by writing to: contact@speakupenglish.ai

7. Cookies and Similar Technologies

The App does not use browser-based cookies.

However, services such as Firebase and advertising networks may use local device storage for the proper functioning of the App. This local storage is not used to track users across third-party apps or websites.

8. Children's Privacy

The App may be used by children under 13 years of age. To comply with COPPA, we apply the following:

  • A responsible adult must accept the terms when the account belongs to a minor
  • Parents or guardians may request the complete deletion of a minor's data

Request via: contact@speakupenglish.ai

We do not collect more information than necessary to operate the App.

9. Changes to This Privacy Policy

We may update this Policy at any time. The new effective date will appear in this document and may be notified within the App.

10. Contact

For questions about this Privacy Policy: contact@speakupenglish.ai

CONTACT

Asset 14@72x

contact@speakupenglish.ai

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+57 3188372089

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